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Amber Hill

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 234 Google reviews · How we rank ›

2.8(234) 52 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingAffordable & Section 8 HousingPet-Friendly ApartmentsFurnished & Corporate Housing
Amber Hill
Services
Luxury Apartments, Student Housing, Affordable & Section 8 Housing
Reviews
234

What Residents Say

Staff in the leasing office, particularly Tami and Bianca, are praised for going out of their way during the application and move-in process. However, once residents settle in, widespread maintenance failures and pest problems emerge: water shutoffs happen multiple times weekly without notice, roaches persist despite monthly pest treatments, and plumbing issues cause mold growth and damage to personal property. Management marks repair requests as completed without actually sending anyone, and serious issues like backed-up kitchen sinks and burst pipes go unresolved for weeks.

The physical condition of units frequently does not match online photos, and residents report water damage visible on move-in day that went unrepaired. Water bills are high due to a shared metering system that charges all tenants equally regardless of usage. Residents have had to relocate within the complex, face health concerns from mold and pest exposure, and describe the experience as unsafe and unlivable. One resident moved out after their child developed a health condition exacerbated by mold; another reports damage claims were denied despite paying insurance.

Praised for
  • helpful leasing staff (Tami, Tammy, Bianca)
  • ongoing property improvements visible
  • quick initial response on some maintenance
Watch-outs
  • chronic water shutoffs (2-8 hours, multiple times weekly)
  • severe roach infestations throughout units
  • slow or incomplete maintenance despite repeated requests
  • mold growth from water damage and poor drainage
  • pipes and plumbing failures causing water damage to belongings
  • misleading unit photos and move-in readiness issues
  • unfair water billing practices (shared meter system)
  • poor grounds maintenance and cleanliness
  • package theft from doorsteps
  • disrespectful management and unresponsive office staff
  • high move-out charges for pre-existing damage
  • restricted walkway access after gate installation
friendly-staffslow-maintenance-responsepest-problemspoor-communicationunresponsive-officeclean-facilitieshidden-fees
Think twice if: Avoid if water reliability, pest control, timely maintenance, or mold-free living matter to you. Multiple tenants report moving out due to health and safety concerns.

What This Community Gets Right

  • Leasing office staff helpful during application and move-in
  • visible grounds improvements (parking lot, laundry facility)
  • flexible options for different budgets

Before You Tour

  • Leasing staff include Tami, Tammy, and Bianca
  • water shutoffs reported 2-8 hours at a time, multiple times per week
  • pest control sprays occur every Wednesday but do not control roach population
  • kitchen sink backups and burst pipes are recurring issues
  • water billed through complex's own meter system, charged equally to all tenants
  • gates installed blocking pedestrian walkways
  • move-out charges applied for pre-existing damage
  • insurance offered by complex does not cover burst water pipes

Maintenance, Management & More

Furnished & Corporate Housing
Units often do not match online photos and contain pre-existing water damage on move-in day.
Pet-Friendly Apartments
One resident's dog was not protected from flea infestation despite paid pest control services.
Affordable & Section 8 Housing
Water charges appear high despite shutoffs; residents question fairness of shared metering system.

Compared to Nearby Communities

  • Rated 2.8 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 22
Profile completeness 100
Verification 30

Scores by Category

5
83
4
21
3
8
2
9
1
113

Common Renter Questions

How often is the water shut off?
Residents report water shutoffs 2-8 hours at a time, occurring multiple times per week or several times per month without advance notice.
What pest control is available?
The complex conducts pest control treatments every Wednesday, but residents report roach infestations persist and worsen despite monthly pest fees.
How are water and sewer bills calculated?
The complex uses its own meter system and allocates total charges equally to all tenants, regardless of individual water usage.
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Last updated 2026-07-23