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Help and resources for apartment renters in Greater San Antonio

If you're renting an apartment in Greater San Antonio and running into a dispute with a landlord or management company, you don't have to sort it out alone. Below is a curated list of real government agencies, legal aid groups, and tenant associations that handle housing discrimination complaints, landlord-tenant disputes, and general renter questions in Texas. Each entry notes what the organisation actually does so you can figure out where to start.

Government & regulatory

  • U.S. Department of Housing and Urban Development (HUD) - Office of Fair Housing and Equal Opportunity

    Federal office that investigates housing discrimination complaints based on race, color, national origin, religion, sex, familial status, or disability. The regional office serving Texas is in Fort Worth.

    Phone: 1-800-669-9777, regional office (817) 978-5900, TTY (817) 978-5595 801 Cherry Street, Unit #45 Suite 2500, Fort Worth, Texas 76102

  • Texas Department of Housing and Community Affairs (TDHCA)

    State agency responsible for homeownership, affordable rental housing, community and energy assistance programs, and colonia activities serving low income Texans. Handles fair housing complaint referrals and consumer complaints about its funded programs and properties.

    Phone: (877) 313-3023

  • Texas Workforce Commission (TWC) - Civil Rights Division

    State body that accepts housing discrimination complaints filed under the Texas Fair Housing Act.

    Phone: (888) 452-4778 or (512) 463-2642, TTY: 512-371-7473, Fax: 512-463-2643 1117 Trinity Street, Room 144-T, Austin, Texas 78701

Industry & professional associations

  • Texas Apartment Association (TAA)

    Statewide industry association representing over 11,500 rental housing owners and managers, promoting professional standards and fair legislation. Publishes a Tenants' Rights Handbook and rental assistance resources for renters.

  • San Antonio Apartment Association (SAAA)

    Local industry association for multifamily and rental housing owners and managers in the San Antonio area. It is not structured to handle resident complaints or provide mediation, but offers general tenant information and referrals.

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