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Mission at Medical Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 214 Google reviews · How we rank ›

3.2(214) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsSenior Living ApartmentsPet-Friendly ApartmentsFurnished & Corporate Housing
Mission at Medical Apartments
Services
Luxury Apartments, Senior Living Apartments, Pet-Friendly Apartments
Reviews
214

What Residents Say

New management has won praise from recent arrivals for friendliness and responsiveness, with staff like Destiny, Vanessa, and Gabriella singled out for exceptional help during move-ins and ongoing support. However, older residents report years of unresolved infrastructure failures: hot water outages lasting months, water shutoffs, non-working A/C units, mold, and incomplete maintenance jobs that force tenants to wash dishes in bathroom sinks or heat water on stoves. These complaints span years and predate the current team.

The $99 move-in special draws criticism as a bait-and-switch: reviewers describe paying $101 upfront for an application, facing rejection within minutes, and losing the fee with no recourse. Those approved still encounter sudden additional fees of $200 to $500. Long-time residents cite safety lapses, vehicle theft, bullet holes in buildings, and drug activity, though newer reviews suggest conditions are stabilizing under new ownership. The business faces a credibility gap between its amenity list (24-hour gym, pools) and actual availability.

Praised for
  • friendly and helpful office staff
  • new management improving the property
  • staff go extra mile to help residents
  • premises improving over time
Watch-outs
  • hot water and water outages
  • maintenance requests ignored or incomplete
  • slow and unresponsive management
  • mold smell and poor facility maintenance
  • safety concerns and security issues
  • deceptive move-in fees
  • A/C failures
responsive-managementpoor-communicationclean-facilitiesslow-maintenance-responsefriendly-staffsafe-communityparking-issueshidden-feesoverpriced
Best for: new tenants willing to verify current maintenance standards; those prioritizing staff support over established track record
Think twice if: past residents report years of unresolved water, heating, and maintenance failures; verify gym and pool status before signing; ask about maintenance response times in writing

What This Community Gets Right

  • new management making visible improvements
  • staff go extra mile on move-in
  • amenities include dog park and pools
  • flexible lease terms under current ownership

Before You Tour

  • Staff members Destiny, Vanessa, and Gabriella named as exceptional during move-in
  • New management and ownership took over approximately 3 months ago
  • Recurring complaints of hot water outages lasting weeks to months
  • Maintenance requests often go unaddressed for extended periods
  • A/C units noted as unreliable during summer
  • 24-hour athletic club listed on website but tenants report it was never open or available
  • Move-in fee labeled $99 but charged as $101 upfront with application fee structure unclear

Maintenance, Management & More

Luxury Apartments
newer reviews praise office staff and management improvements; older reviews cite persistent plumbing, electrical, and mold issues despite luxury pricing
Pet-Friendly Apartments
dog park on-site but no detailed review commentary on pet-specific services or restrictions

Compared to Nearby Communities

  • Rated 3.2 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

Scores by Category

5
116
4
3
3
0
2
4
1
91

Common Renter Questions

Is the 24-hour gym really available?
One tenant reported the gym listed on the lease was never open. Current availability unclear; ask to verify access before signing.
What is the actual move-in cost?
Website lists $99 move-in special, but reviewers report paying $101 upfront for the application. Additional fees of $200-$500 may be charged after approval depending on credit.
How long does maintenance typically take?
Recent complaints describe maintenance requests going unaddressed for days, weeks, or months. One tenant reported a week with no response to a service request.
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Last updated 2026-07-23