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The Connally Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 361 Google reviews · How we rank ›

3.8(361) 64 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Connally Apartments
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
361

What Residents Say

The leasing team, especially Lydia and Jessica, consistently make first-time visitors feel welcomed and guide them through the application smoothly. Units themselves are spacious, pools and grounds are well-maintained, and some residents report quick maintenance fixes and reasonable pricing.

However, structural problems undermine tenant satisfaction. Repairs take months or never finish fully, water bills exceed $200 monthly despite splits, roaches return despite pest control, cars get towed even with valid stickers, mail disappears from boxes, and homeless encampments on grounds lead to car break-ins. Management rarely responds to escalations or code compliance reports.

Praised for
  • Leasing staff helpful and welcoming (Lydia, Jessica)
  • Spacious, clean units
  • Quick maintenance response
  • Reasonable prices
  • Pet-friendly with amenities
Watch-outs
  • Chronic maintenance delays and incomplete repairs
  • High water bills and utility costs
  • Pest control inadequate, roaches persistent
  • Towing practices despite valid permits
  • Security issues: mail theft, break-ins, car theft
  • Unresponsive to serious housing code violations
friendly-staffslow-maintenance-responsepest-problemsparking-issuesclean-facilitiesnoisy-neighborswell-maintained-groundsunresponsive-office
Best for: New arrivals to San Antonio needing quick move-in help; families drawn to leasing staff attentiveness.
Think twice if: Long-term tenants facing chronic plumbing, electrical, or AC delays; budget-conscious renters concerned about utilities; anyone valuing quick maintenance response and secure parking.

What This Community Gets Right

  • Spacious layouts with washer/dryer hookups
  • Leasing staff (Lydia, Jessica) highly attentive during tours and applications
  • Swimming pool and fitness facilities
  • Close to Evers and I-410 corridor

Before You Tour

  • Leasing staff Lydia and Jessica named repeatedly for tours and application support
  • Units feature washer/dryer hookups
  • Maintenance crew Mike and Udel praised for quick fixes by some residents
  • Water bills split among residents, ranging $30-$266 monthly; rent cited at $1,400+
  • Pool reported as always clean by residents
  • Parking stickers not consistently honored by towing company Trinity Towing

Maintenance, Management & More

Luxury Apartments
Spacious, well-kept units attract renters, but repair delays and utility costs frustrate long-term tenants.
Pet-Friendly Apartments
Website lists pet-friendly option; no review text addresses pet policy or restrictions.

Compared to Nearby Communities

  • Rated 3.8 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 20
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Scores by Category

5
240
4
10
3
11
2
8
1
92

Common Renter Questions

How fast is maintenance typically?
Mixed reports: some residents say fixes happen quickly, but multiple complaints cite months-long delays for AC, plumbing, and door locks.
What are typical water bills?
Residents report $130-$200 monthly as typical; one tenant reported a $266 bill. Bills are split among residents and vary significantly.
Is parking protected if I have a permit sticker?
Residents report cars towed despite having valid permit stickers and assigned carport spaces. Management cited a towing company contract but did not cover resident towing fees.

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Residents split sharply on Pearl Park. Those with good experiences praise staff like Wilmuir and Mario for prompt repairs, celebrate free food trucks and holiday events, and feel genuinely safe. Others describe a nightmare of repeated leaks, mold, roach infestations that arrived in appliances, water shutoffs, and units nothing like listings. One parent with immunocompromised children had to discard furniture due to pest severity. The property seems inconsistent: recent management changes brought visible improvements to some, yet maintenance problems persist for others months into tenancy. Staff responsiveness appears to turn on timing and individual staff member. The application process sometimes falters (unreturned fees, disputed background checks). Maintenance crews work quickly when they engage, but mold and pest issues suggest systemic building or supply issues management hasn't solved.

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Amber Hill
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Staff in the leasing office, particularly Tami and Bianca, are praised for going out of their way during the application and move-in process. However, once residents settle in, widespread maintenance failures and pest problems emerge: water shutoffs happen multiple times weekly without notice, roaches persist despite monthly pest treatments, and plumbing issues cause mold growth and damage to personal property. Management marks repair requests as completed without actually sending anyone, and serious issues like backed-up kitchen sinks and burst pipes go unresolved for weeks. The physical condition of units frequently does not match online photos, and residents report water damage visible on move-in day that went unrepaired. Water bills are high due to a shared metering system that charges all tenants equally regardless of usage. Residents have had to relocate within the complex, face health concerns from mold and pest exposure, and describe the experience as unsafe and unlivable. One resident moved out after their child developed a health condition exacerbated by mold; another reports damage claims were denied despite paying insurance.

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Diamond Ridge
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Staff at Diamond Ridge earn consistent praise for helpfulness during leasing and rent payments, with several tenants naming Claudette, Evon Torres, and Yvonne as exceptional. The flip side is stark: residents report crumbling infrastructure, with A/C outages lasting weeks, recurring water shut-downs, and appliances from the 1980s still in units. Maintenance callouts stretch days into emergencies. Security lapses compound the frustration. Break-ins recurred; cars were burglarized; a homeless man slept in the laundry room. Tenants felt left unwarned and unsupported by management when crimes occurred. Combined with visible trash, mold, and non-functional mailboxes, the cumulative picture is a property where leasing staff charm masks day-to-day neglect and slow crisis response.

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Last updated 2026-07-23