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Vintage at Oak Hill

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 89 Google reviews · How we rank ›

3.5(89) 55 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingPet-Friendly ApartmentsFurnished & Corporate Housing
Vintage at Oak Hill
Services
Luxury Apartments, Student Housing, Pet-Friendly Apartments
Reviews
89

What Residents Say

Strong staff support from Chelsea, Darly, and Liz makes the leasing process smooth and welcoming. However, residents report severe pest infestations despite monthly charges, inconsistent hot water, broken laundry equipment, and aggressive fine policies. Security concerns include multiple car thefts and recurring disputes over maintenance costs and building access rules.

Recent shift: Decline in sentiment evident: one-star reviews citing pest infestations and unfair fees cluster in the past year, while five-star reviews praising staff occur throughout but five-star volume is stable despite growing complaints about core housing conditions.

Praised for
  • Staff professionalism and helpfulness
  • Welcoming leasing office attitude
  • Smooth application and move-in process
Watch-outs
  • Chronic pest infestation (cockroaches, mice, rats)
  • Broken or inadequate maintenance (hot water, laundry)
  • Aggressive fees and fines for minor violations
  • Car theft and weak security
  • Unresponsive pest control service
  • Alleged discriminatory treatment
friendly-staffpest-problemsslow-maintenance-responsehidden-feessafe-community
Best for: People prioritizing leasing experience and staff support over maintenance expectations.
Think twice if: Pest control, hot water reliability, security, and maintenance speed are deal-breakers for you.

What This Community Gets Right

  • Knowledgeable, patient leasing staff
  • Quick, straightforward application process
  • Named staff (Chelsea, Darly, Liz) praised consistently

Before You Tour

  • Chelsea, Darly, and Liz named as consistently helpful leasing staff
  • Laundry equipment reported broken for months with washers not spinning and dryers not heating
  • Pest control charged monthly but residents report services not performed or delayed
  • Monthly hot water issues reported across multiple recent reviews
  • Car thefts reported by residents; management reportedly unable or unwilling to intervene
  • Monthly pest control fees charged despite ongoing infestations

Maintenance, Management & More

Luxury Apartments
Leasing staff praised for patience and attentiveness; residents disappointed by maintenance failures and pest infestations despite premium positioning.
Pet-Friendly Apartments
Pet policy adherence unclear; one reviewer mentions charges for yard placement, suggesting restrictions.
Furnished & Corporate Housing
No specific reviews mention furnished units or corporate housing experience.
Student Housing
Chelsea's helpfulness noted as asset for student renters seeking guidance.

Compared to Nearby Communities

  • Rated 3.5 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 4
Review volume 85
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

Scores by Category

5
52
4
1
3
2
2
4
1
30

Common Renter Questions

What are the leasing staff like?
Chelsea, Darly, and Liz are named consistently in reviews for patience, professionalism, and attentiveness through the application and move-in process.
What maintenance issues have residents reported?
Multiple reviews mention broken hot water (inconsistent or absent for days), laundry equipment that does not work (washers not spinning, dryers not heating), and pest infestations that persist despite monthly pest control fees.
Is pest control effective?
Residents report paying monthly pest control fees but say services are delayed or do not occur. Cockroaches and rodents are described as widespread despite these charges.
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Last updated 2026-07-23