
Broadway Oaks Apartment Homes
Auggie, Quinn, and recently Tiffany earned strong praise for warm customer service and moving problems through fast. Before the newest management shift, residents felt heard and valued. Now the property struggles with visible decline: roaches in units on move-in day, trash charges without pickup, broken carpool lighting for weeks, and hot water that vanishes mid-lease. Fees climb ($25 carpool jumped to $35) while maintenance backlogs grow. Older buildings off Broadway and 410 feel like they fall short of the $1,500-$1,600 monthly rent plus $150-$200 stacked fees. The 61% five-star rating masks turnover: residents consistently mourn losing prior management teams to new corporate ownership.

