Cornerstone at Overlook
Management staff Lahana, Adam, and the maintenance team earn consistent praise for responsiveness and professionalism, with tenants reporting repairs completed within 24 hours for critical systems and thoughtful follow-ups on disability accommodations. However, a significant number of recent complaints centre on AC failures going weeks without response or repair, with frustrated residents reporting the office ignores calls and marks work orders complete without fixing the underlying problem, creating unsafe living conditions. The complex sits near the Rim with bus access and walkable shops, serves mixed tenure from 31-year residents to new families and renters, and is pet-friendly with gated entry via app. Initial move-in hiccups like dirty units and appliance issues sometimes take weeks to resolve, and gate systems occasionally jam, but long-term residents report the community has improved over time and feels quiet and well-maintained overall.
