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Luxury Apartments
Timberhill Commons
Luxury ApartmentsStudent HousingSenior Living ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsGated & Secured CommunitiesFurnished & Corporate Housing
- Services
- Luxury Apartments, Student Housing, Senior Living Apartments
- Reviews
- 263
What Residents Say
Staff warmth stands out across reviews; multiple residents call the team caring and responsive, and monthly events draw praise. Spacious units at competitive pricing appeal to families and long-term residents who renew leases. However, a sharp split emerges: some praise the pool and fitness center, while recent complainants report the pool frequently closed, equipment broken, dog waste throughout the grounds, and a supposedly gated community with a malfunctioning gate. Management consistency appears to vary; some residents credit named staff like Rose and Alexis, while others report unprofessional conduct, hidden fees, and failure to address safety concerns.
A pattern suggests recent management changes have eroded maintenance standards and community engagement. Residents describe the property as feeling less like "luxury living" than before, with overcrowded dumpsters, exposed sprinkler lines, and inadequate pest control. Fees are enforced strictly on residents but grounds maintenance lags. The complex still attracts new residents drawn to price and staff friendliness, but those expecting the advertised gated-community experience and functional amenities should ask directly about current maintenance practices before signing.
Praised for
- friendly and welcoming staff
- spacious units at the price
- pool and fitness amenities
- responsive maintenance when contacted
- community events and activities
Watch-outs
- pool frequently closed or poorly maintained
- dog waste and pest problems
- management inconsistency and unprofessional communication
- gate malfunctions and security issues
- amenities don't work reliably
friendly-staffamenity-qualitywell-maintained-groundsslow-maintenance-responsepest-problemsparking-issuespoor-communicationhidden-feesvalue-for-money
Best for: Renters seeking affordable spacious units and social community atmosphere; families comfortable with pet-friendly grounds.
Think twice if: Maintenance standards and gate security appear inconsistent; confirm current pool uptime and grounds cleanliness before move-in.
What This Community Gets Right
- friendly, responsive leasing staff
- spacious units starting at $890 for one-bedroom
- resort-style pool and fitness center
- pet-friendly policy
- concierge and resident events
Before You Tour
- Staff members Alexis, Valeria, and Rose credited for exceptional service and leasing experience
- Pool and fitness center frequently praised but also reported as broken or closed for extended periods
- Management changed from Greystar to new operator; resident events dropped significantly
- Gate malfunctions reported; back gate chained shut
- Dog waste described as widespread; pest control inadequate
- Monthly lease renewal mentioned by satisfied residents
- Weekly resident events with food and music hosted
- Fresh cookies and coffee in office during business hours
Maintenance, Management & More
- Luxury Apartments
- Spacious units and amenities appeal, but maintenance, gate function, and cleanliness fall short of luxury standards per recent complaints.
- Pet-Friendly Apartments
- Pet policy welcomed, but dog waste and loose dogs on grounds create safety and cleanliness concerns.
- Gated & Secured Communities
- Advertised as gated but front gate malfunctions frequently; back gate chained shut, undermining security claims.
- Affordable & Section 8 Housing
- Starting prices ($890-$1,741) attract renters seeking value; spacious units and social community appeal to budget-conscious families.
Compared to Nearby Communities
- Rated 3.7 against a 3.78 average across the 205 luxury apartments businesses listed here.
- Has more Google reviews than 77% of the businesses in this directory.
How This Score Was Calculated
How We Score Star rating 14
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Scores by Category
5
166
4
11
3
3
2
12
1
71
Common Renter Questions
- Do you welcome pets?
- Yes, the complex is pet-friendly per their website. However, recent reviews note dog waste and loose dogs are ongoing issues.
- Is Timberhill a gated community?
- It claims gated-community status, but recent reviews report the front gate malfunctions frequently and the back gate is chained shut.
- What activities and amenities are included?
- Their website lists resort-style pool, fitness center, resident lounge with foosball and arcade, valet trash, and concierge. Reviews confirm weekly events with food and music, though pool closures and equipment breakdowns have been reported recently.
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68
The Finley
3.8(280)✓ Google-verified
The leasing team at The Finley-particularly Jessika, Jessica, Iris, and Naylene-consistently impress prospects and residents with their attentiveness and knowledge. Staff handle questions patiently, go beyond their role when needed, and make people feel genuinely valued from the first visit through lease renewal. Security and aging infrastructure remain soft spots. Break-ins and mailbox theft have occurred, roads need work, and AC units feel tired and inefficient. Some residents view pricing as steep for units without in-house laundry or appliances, though the recently renovated laundry center draws praise.
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The Lodge at Timberhill
3.9(112)✓ Google-verified
Since at least 11 months ago, residents report a significant turnaround at this Northwest San Antonio complex. Staff like Juan (maintenance) and office team members respond quickly to requests, and tenants consistently praise the quiet setting, clean units, and maintained pool and gym. However, structural issues persist: paper-thin walls, pest problems despite treatments, and isolated billing mishaps. One recent eviction involved serious payment processing errors and contested notice procedures. Stability of experience varies widely, particularly for tenants with complex payment or lease situations.
Luxury ApartmentsStudent HousingAffordable & Section 8 Housing