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Luxury Apartments
The Finley
Luxury ApartmentsStudent HousingSenior Living ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsGated & Secured CommunitiesFurnished & Corporate Housing
- Services
- Luxury Apartments, Student Housing, Senior Living Apartments
- Reviews
- 280
What Residents Say
The leasing team at The Finley-particularly Jessika, Jessica, Iris, and Naylene-consistently impress prospects and residents with their attentiveness and knowledge. Staff handle questions patiently, go beyond their role when needed, and make people feel genuinely valued from the first visit through lease renewal.
Security and aging infrastructure remain soft spots. Break-ins and mailbox theft have occurred, roads need work, and AC units feel tired and inefficient. Some residents view pricing as steep for units without in-house laundry or appliances, though the recently renovated laundry center draws praise.
Praised for
- knowledgeable, helpful leasing staff
- responsive management and maintenance
- community events and amenities
- welcoming customer service experience
Watch-outs
- security vulnerabilities, break-ins and theft
- outdated AC units
- poor road conditions
- units overpriced for layouts without in-unit appliances
friendly-staffresponsive-managementamenity-qualitysafe-communityoverpriced
Best for: Renters who value attentive staff and community engagement over cutting-edge finishes.
Think twice if: Security concerns about break-ins and mail theft, or if you need modern AC and newer infrastructure.
What This Community Gets Right
- Knowledgeable, patient leasing agents
- Fast maintenance response
- Community events and food truck visits
- Newly upgraded laundry facilities
Before You Tour
- Manager Iris Castanos known for professionalism and responsiveness
- Leasing agents Jessika/Jessica Hernandez, Naylene praised repeatedly for knowledge and patience
- Maintenance requests handled promptly
- Recently renovated laundry center
- Food truck community events held
Maintenance, Management & More
- Luxury Apartments
- Leasing experience and hospitality stand out; infrastructure and security lag expectations at this tier.
- Student Housing
- Welcoming staff and flexible lease support appeal to younger renters; security issues and aging AC are concerns.
- Senior Living Apartments
- No review evidence; cannot assess.
- Affordable & Section 8 Housing
- No review evidence; cannot assess.
- Pet-Friendly Apartments
- No review evidence; cannot assess.
- Gated & Secured Communities
- Security vulnerabilities reported; community not well-secured against break-ins and theft.
Compared to Nearby Communities
- Rated 3.8 against a 3.78 average across the 205 luxury apartments businesses listed here.
- Has more Google reviews than 80% of the businesses in this directory.
How This Score Was Calculated
How We Score Star rating 20
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30
Scores by Category
5
169
4
20
3
17
2
6
1
68
Common Renter Questions
- Who handles leasing inquiries and tours?
- Jessika/Jessica Hernandez, Naylene, and other staff are available for tours and questions. Reviewers consistently praise their knowledge and responsiveness.
- How fast is maintenance response?
- Residents report maintenance requests are handled promptly. One reviewer noted this as a strength of the property.
- What community activities or amenities does The Finley offer?
- The complex hosts food truck visits and other community events. A laundry center was recently renovated and upgraded.
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