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The Ridge at Bandera

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 113 Google reviews · How we rank ›

3.9(113) 67 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
The Ridge at Bandera
Service
Luxury Apartments
Reviews
113

What Residents Say

Most residents praise the friendliness and speed of maintenance staff, particularly Daniel and Mia, and note clean grounds and quick responses when reaching someone. However, some long-standing problems like water leaks and roach infestations go unresolved for weeks or months, and calls often go unanswered, leaving frustrated tenants feeling ignored.

Praised for
  • responsive maintenance team
  • professional staff (especially Daniel and Mia)
  • quick problem resolution when it works
  • clean facilities
Watch-outs
  • unresolved maintenance issues (oven, water leaks)
  • slow or ignored communication
  • pest control ineffective
  • inconsistent service quality
responsive-managementpoor-communicationclean-facilitiespest-problemsquick-maintenancefriendly-staff
Best for: Residents seeking amenities and personable staff who address smaller, straightforward repairs quickly.
Think twice if: Think twice if you need reliable pest control or have complex maintenance issues; communication gaps and slow resolution are documented problems.

What This Community Gets Right

  • friendly, skilled maintenance staff
  • pool and fitness amenities
  • gated community with pet area
  • clean units

Before You Tour

  • Daniel and Mia are repeatedly named as responsive maintenance and management staff
  • New manager brought recent improvements (exterior repainting, parking line updates, faster repairs)
  • Email requests get prompt office responses, but phone calls often go unanswered
  • Roach infestations reported; tenants reported buying own pest control products

Maintenance, Management & More

Luxury Apartments
Clean facilities and amenities praised, but pest control and unresolved plumbing undermine luxury claim for some residents.

Compared to Nearby Communities

  • Rated 3.9 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 25
Review volume 89
Review recency 99
Review sentiment 61
Profile completeness 100
Verification 30

Scores by Category

5
77
4
5
3
1
2
4
1
26

Common Renter Questions

How fast does maintenance respond?
Email requests to the office get near-immediate responses, and maintenance visits happen quickly for straightforward repairs like AC issues. However, phone calls may take weeks to get answered.
What amenities are included?
Their website lists resort-style pool, fitness center, clubhouse, pet play area, gated access, and in-home washer/dryers.
What are the starting rents?
1 bedroom apartments start at $820/month; 2 bedroom apartments start at $1,060/month according to their website.

Similar apartment complexes nearby

The Vista
74

The Vista

4.2(148)✓ Google-verified

Residents consistently praise The Vista for staff responsiveness and genuine care from leasing professionals like Nate Griffin and Carolyn, plus fast, quality maintenance work by Deshawn who residents see making regular rounds. The property itself draws compliments for good upkeep, a pool, and weight room, though a serious caveat emerges: multiple residents report vehicle theft, broken windows, and property damage linked to absent security cameras and non-functional gates, compounded by power outages that left one resident stranded at night unable to charge their phone. Security concerns overshadow the strong customer service reputation. While maintenance responds promptly and staff make the leasing process easy, the lack of functional security systems represents a material safety issue that prospective residents should investigate directly with management.

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The Park at Braun Station Apartments in Northwest San Antonio
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The Park at Braun Station Apartments in Northwest San Antonio

4.1(128)✓ Google-verified

Most residents report a welcoming community with responsive maintenance and clean grounds. Staff like Arlene, Joe, Charles, and Brianna earn repeated praise for going above and beyond, and service requests are typically resolved within a day. Pool, spa, and gym add value for active households. However, some tenants faced serious friction: smoke complaints went unaddressed for months despite lease terms, one prospective resident claims discriminatory conduct, and moveout cleaning charges were applied regardless of condition. A handful also reported substandard initial conditions. For longer-term residents, the picture is consistently positive; newer tenants have hit rougher patches.

Luxury ApartmentsPet-Friendly Apartments
Prose On The Range
79

Prose On The Range

5.0(44)✓ Google-verifiedPublishes prices

Move-in day brings welcome bags and brand-new Samsung appliances. Cal, Cynthia, and Esteban staff the tours with genuine attention to questions and available specials. Residents describe the leasing team as standouts after visiting other properties, and maintenance responds quickly (one reviewer noted an AC supervisor coming personally). The complex feels like a "retreat" to arrivals from out of state, with a new dog park, pickleball court, volleyball court, and pool. One minor note: a five-star resident flagged dog waste accumulation and hoped neighbors would be more mindful of shared spaces. Rent sits above the market, but amenities and furnished common areas (business center, co-working spaces) seem to justify the cost in residents' eyes. Leasing staff explain specials upfront and walk through paperwork without stress. Two instances of staff going the extra mile-keeping a lost key cost-free, welcoming veteran-owned businesses-signal a philosophy of making people feel at home in San Antonio.

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Last updated 2026-07-23