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Villas at Bandera

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 287 Google reviews · How we rank ›

3.4(287) 59 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingPet-Friendly ApartmentsFurnished & Corporate Housing
Villas at Bandera
Services
Affordable & Section 8 Housing, Pet-Friendly Apartments, Furnished & Corporate Housing
Reviews
287

What Residents Say

Split between high praise for select staff members and deep frustration with maintenance. Residents report months of unresolved AC failures, mold in vents, leaking windows, and carpet never replaced despite two-year requests. Some staff like Eric Coleman and Crissy earned five-star tours and flexible account help, but recent turnover and inconsistency have shaken confidence. One tenant documented maintenance personnel being unprofessional on video; another counted 16 completed work orders with no actual repairs. Grounds maintenance wavers between described as clean and complaints of litter.

Recent shift: Staff turnover has eroded trust: one reviewer initially praised the tour and Crissy, then edited to warn that management changes made them cancel their lease. Another applauded Anthony's leasing skills five months ago but a recent review criticizes him for unprofessional behavior and sitting on his phone.

Praised for
  • friendly leasing staff when present
  • grounds kept clean and litter-free
  • safe and comfortable community
  • quick and professional maintenance at times
  • staff flexibility with residents
Watch-outs
  • severe mold and water damage issues
  • slow or incomplete maintenance responses
  • unprofessional staff behavior and inconsistency
  • dirty carpeting and poor unit condition
  • pest problems and trash on grounds
responsive-managementpoor-communicationslow-maintenance-responsefriendly-staffunresponsive-officeclean-facilitiespest-problems
Best for: Residents prioritizing affordability and who have stable, predictable maintenance needs over time.
Think twice if: You need reliable, swift AC or plumbing repairs; staff turnover has made consistency difficult and mold issues are persistent.

What This Community Gets Right

  • exceptional leasing consultants when available
  • flexible staff support for residents in financial need
  • grounds kept litter-free

Before You Tour

  • Eric Coleman praised for flexibility and compassion during financial hardship
  • Crissy noted for thorough, unhurried leasing tours
  • One tenant documented 16 maintenance requests marked complete but unperformed
  • AC flooding from bathroom panels caused repeated water damage and visible mold in vents
  • Carpet padding missing and not replaced despite 2-year requests
  • Maintenance staff recorded dragging equipment across carpet and making unprofessional comments on residents' video footage

Maintenance, Management & More

Affordable & Section 8 Housing
Residents value low rent but face months of unaddressed maintenance failures and mold concerns.
Pet-Friendly Apartments
No review text speaks specifically to pet policies or pet-related amenities.
Furnished & Corporate Housing
No review text speaks specifically to furnished units or corporate housing experience.

Compared to Nearby Communities

  • Rated 3.4 against a 3.55 average across the 135 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
157
4
12
3
5
2
10
1
103

Common Renter Questions

What is the rent for a one-bedroom?
One resident paid $970 monthly plus a $30 trash removal fee, though prices may vary.
How quickly does maintenance respond?
Highly inconsistent. One tenant filed 16 requests marked complete but unperformed; others praise prompt work. No guaranteed timeline evident.
Are grounds kept clean?
Reviewers describe both litter-free walkways and complaints of trash throughout the property. Depends on current staffing and timing.

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Most tenants find Bandera Crossing a quiet, welcoming community where maintenance responds quickly and staff treat them well. The trade-off is honest: older buildings mean outdated appliances, occasional pest issues in ground-floor or poorly-sealed units, and move-out inspections are strict. Ms. Noely and the office team (including Catherine and Alyssa) earn consistent praise for leasing support and daily responsiveness. The pool stays open year-round, grounds are well-maintained, and two maintenance staff handle work orders same-day more often than not. Budget-conscious renters and pet owners find value here, though those needing modern systems should look elsewhere.

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The Vista
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The Vista

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Residents consistently praise The Vista for staff responsiveness and genuine care from leasing professionals like Nate Griffin and Carolyn, plus fast, quality maintenance work by Deshawn who residents see making regular rounds. The property itself draws compliments for good upkeep, a pool, and weight room, though a serious caveat emerges: multiple residents report vehicle theft, broken windows, and property damage linked to absent security cameras and non-functional gates, compounded by power outages that left one resident stranded at night unable to charge their phone. Security concerns overshadow the strong customer service reputation. While maintenance responds promptly and staff make the leasing process easy, the lack of functional security systems represents a material safety issue that prospective residents should investigate directly with management.

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The Park at Braun Station Apartments in Northwest San Antonio
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Most residents report a welcoming community with responsive maintenance and clean grounds. Staff like Arlene, Joe, Charles, and Brianna earn repeated praise for going above and beyond, and service requests are typically resolved within a day. Pool, spa, and gym add value for active households. However, some tenants faced serious friction: smoke complaints went unaddressed for months despite lease terms, one prospective resident claims discriminatory conduct, and moveout cleaning charges were applied regardless of condition. A handful also reported substandard initial conditions. For longer-term residents, the picture is consistently positive; newer tenants have hit rougher patches.

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Last updated 2026-07-23