San Antonio Apartment Reviews Directory
Menu
Check Availability Call

Summer Creek

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 131 Google reviews · How we rank ›

3.5(131) 58 composite score See reviews on Google ✓ Google-verified
Gated & Secured Communities
Summer Creek
Service
Gated & Secured Communities
Reviews
131

What Residents Say

Front-desk and maintenance staff earn consistent praise for responsiveness and courtesy; residents move in smoothly and appreciate the quiet environment. Security and property upkeep fall short: gates remain broken after eight months of requests, mailboxes are regularly broken into, cockroaches persist despite reports, and plumbing repairs are incomplete. The gap between friendly service and failed infrastructure is the defining tension here.

Praised for
  • quick maintenance response
  • friendly and attentive staff
  • quiet and clean spaces
  • helpful leasing process
Watch-outs
  • broken security gates unfixed for months
  • cockroach infestation not resolved
  • poor plumbing repairs and follow-up
  • mailbox and mail room security failures
  • unauthorized parking in resident spaces
responsive-managementquick-maintenancefriendly-staffsafe-communityparking-issuesslow-maintenance-responsewell-maintained-grounds
Best for: quiet seekers and self-employed renters who prioritize staff friendliness and quick moves.
Think twice if: security gates and mail room remain unsecured; cockroach problems and incomplete plumbing repairs are ongoing.

What This Community Gets Right

  • attentive leasing and front-desk staff
  • fast maintenance response on routine work
  • quiet, clean units
  • flexible approval process for self-employed

Before You Tour

  • Paulina praised by multiple residents for leasing assistance and approval flexibility
  • maintenance completes routine repairs cleanly without leaving trash
  • entrance security gates non-functional for approximately eight months despite repeated requests
  • cockroach problems submitted multiple times without resolution
  • mailbox break-ins reported as frequent; mail room lacks proper locks

Maintenance, Management & More

Gated & Secured Communities
Security gates nonfunctional for months; mailbox and mail room breaches undermine the gated premise despite friendly staff.

Compared to Nearby Communities

  • Rated 3.5 against a 3.89 average across the 124 gated & secured communities businesses listed here.
  • Has more Google reviews than 43% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 3
Review volume 92
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Scores by Category

5
72
4
6
3
6
2
3
1
44

Common Renter Questions

How fast do they respond to maintenance requests?
Residents report quick response and clean completion on routine work like appliance repairs, though major issues like plumbing and security gates see long delays.
Will I have trouble getting approved if I'm self-employed?
No. Multiple reviews mention the leasing team approves self-employed renters without excessive documentation requests, especially through staff member Paulina.
Request a quote

Similar apartment complexes nearby

Moss Landing
58

Moss Landing

3.4(278)✓ Google-verified

Moss Landing has split sharply between reviews of the current maintenance team and older management. Recent 5-star reviews praise Henry G. and the supervisor for fast, skilled repairs and respect, and name office staff Jaime, Arnold, and Adela as helpful and professional. Earlier complaints center on the prior management (Troy specifically) being unresponsive to pest issues, dismissive in disputes, and slow to follow through on repairs. New management has reversed that, but several residents report ongoing phone access problems and lingering pest control gaps they are managing themselves.

Gated & Secured Communities
View profile
The Lennox Apartments
59

The Lennox Apartments

3.4(237)✓ Google-verifiedPublishes prices

New ownership brought noticeable improvements: residents praise responsive leasing agents like Sandra and Dorothy for smooth applications, and maintenance staff like Felipe for fast repairs. The vibe is now welcoming and organized. But billing snafus persist (wrong pet fees, rent inflations), some office staff remain dismissive, and aging maintenance headaches linger (broken dishwashers, missing doorknobs, unfixed pools). The complex is dividing between those catching the upswing and those still tangled in old systems. Pet owners and families value the amenities and move-in flexibility. Tenants staying three-plus years see real change. First-time renters often hit snags with paperwork and billing before settling in. Check your lease line-by-line, and ask for Sandra or Celia by name if you call ahead.

Gated & Secured Communities
View profile
The Haven at Castle Hills
60

The Haven at Castle Hills

3.5(445)✓ Google-verified

New management has brought visible improvements and faster response times; maintenance staff like Cleveland and Henry earn consistent praise for efficiency. However, a divide persists between residents in well-managed units and those who endured months of broken AC, pest problems, and staff dismissiveness under prior operations. Parking shortages, limited laundry facilities, and aggressive fee enforcement by current leadership create friction despite the acknowledged physical upgrades to the property. Leasing agent Sarah stands out for patience and going beyond typical sales pressure, particularly with tenants needing accommodation. The complex remains affordable and well-located, but living experience varies significantly by building and unit. Prospective residents should research their specific building's history and expect overhead charges for reserved parking.

Gated & Secured Communities
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-23