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Sienna Ridge Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 71 Google reviews · How we rank ›

4.8(71) 83 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingSenior Living ApartmentsPet-Friendly ApartmentsGated & Secured CommunitiesFurnished & Corporate Housing
Sienna Ridge Apartments
Services
Luxury Apartments, Student Housing, Senior Living Apartments
Reviews
71

What Residents Say

Long-term residents report a consistently quiet, well-kept community where staff by name (Kat, Jamie, Ray) respond quickly to needs. The gated property feels safe, maintenance fixes happen same-day or faster, and neighbors actively create a sense of belonging that reviewers compare to home.

Single-story units with garages, proximity to the Medical Center and Loop 1604, and on-site management available 24 hours anchor daily convenience. A few note the absence of pools or gym, but the focus on responsiveness and genuine care consistently outweighs that trade-off in reviews.

Praised for
  • responsive management team (Kat, Jamie, Ray)
  • fast maintenance response (same-day fixes common)
  • quiet, peaceful community
  • strong security and gated entry
  • well-maintained grounds and common areas
responsive-managementquiet-communitysafe-communitywell-maintained-groundsfriendly-staffclean-facilities
Best for: Professionals working at the Medical Center seeking a quiet, secure gated community with reliable maintenance.
Think twice if: Tenants looking for pools, fitness centers, or valet trash service should look elsewhere; these amenities are not offered.

What This Community Gets Right

  • Named staff respond quickly by first name
  • Same-day maintenance (often within hours)
  • Single-story design with private attached garages
  • Gated community with 24-hour access control

Before You Tour

  • Kat and Jamie (leasing/management) named frequently for responsiveness
  • Ray/Rey Nunez (head of maintenance) stays late and fixes same-day (A/C repaired within 2 hours; hot water heater within 2 hours)
  • Shelby (front desk) greets visitors
  • Single-story apartments with private garages and patios
  • Gated entry closed after office hours
  • On-site morning coffee bar
  • Package and parcel service
  • Community events and Blue Santa toy drive at Christmas

Maintenance, Management & More

Gated & Secured Communities
Security gates remain closed after hours; reviewers emphasize strong safety measures and 24-hour access control.
Pet-Friendly Apartments
Website lists pet-friendly apartments as a service; no specific praise or complaint in reviews.
Luxury Apartments
Spacious single-story design, private garages, and well-maintained grounds described as 'beautiful'; lacks typical luxury amenities (pool, gym) but premium responsiveness and personalized service valued.

Compared to Nearby Communities

  • Rated 4.8 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 25% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 68
Review volume 81
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Scores by Category

5
66
4
1
3
2
2
0
1
2

Common Renter Questions

How fast does maintenance respond?
Emergency repairs are typically handled same-day or within hours. One resident's A/C was fixed within 2 hours on a Friday evening, and a hot water heater within 2 hours on another occasion.
Are pets allowed?
Yes, Sienna Ridge lists pet-friendly apartments as a service. Details on pet fees or size restrictions are not available in reviews.
Is this a gated community?
Yes. The main entrance gate remains locked when the office is closed, providing 24-hour security. Residents have private gated entry to single-story units with attached garages.

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Five-star reviews praise Jose, the maintenance technician, for quick AC and appliance repairs, and highlight a welcoming office staff and 13-year resident loyalty to the community. Long-standing tenants describe affordable rents in a safe area with convenient nearby shops and restaurants. Recent one-star reviews report roaches and ants persisting despite pest control visits, water heater downtime over a month, and grounds maintenance neglect. Some residents faced towing and facility damage without clear communication or accessible remedies. Complaint patterns suggest inconsistent execution: the same property earns both "all work orders completed" and "months without repairs" from different residents.

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Staff like Jose, Margaret, and Anya earn consistent praise for patience and responsiveness, and rents suit tight budgets. However, pest infestations (cockroaches and mice) persist despite complaints and pest control visits, maintenance requests get marked complete without real fixes, and units arrive dirty with outdated finishes and cosmetic patches. Long-term tenants report serenity and safety; newer residents face frustration over unresolved structural and cleanliness problems that pile up faster than repairs happen. Strengths include location near Medical Center, bus routes, and restaurants, plus a few maintenance staff who go the extra mile. Weaknesses center on management's failure to eradicate pests, enforce quality standards in unit turnover, and follow through on non-emergency work orders. The low price draws residents, but the gap between leasing-office friendliness and actual problem-solving costs goodwill fast.

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Most residents describe Lirio as exceptionally clean, well-maintained, and staffed by friendly, trained personnel who handle move-ins smoothly and respond quickly to maintenance calls. Staff members Greg, David, Jessica, and Joanna appear regularly in praise. However, structural problems undercut the experience. Gates remain frequently broken, creating unauthorized access and security concerns. Management communication falters when residents make repeated requests (one tenant waited indefinitely for a garage assignment), and key amenities like the gym have closed for weeks with no timeline for reopening. These gaps suggest management responsiveness lags behind the front-line hospitality.

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Last updated 2026-07-23