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Renata on Fredericksburg Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 468 Google reviews · How we rank ›

3.8(468) 70 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Renata on Fredericksburg Apartments
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
468

What Residents Say

Renata earns strong marks for its leasing team, especially Ariel and Julissa, who reviewers consistently describe as knowledgeable, helpful, and willing to work with applicants. Maintenance often responds promptly on weekdays, though one long-term tenant cited a two-day lag on a weekend AC emergency that left them without cooling in heat. Most people feel welcome here and report feeling heard by staff.

Praised for
  • knowledgeable and personable leasing staff
  • quick maintenance response
  • helpful tours and flexible lease terms
  • welcoming community atmosphere
Watch-outs
  • slow weekend AC repair turnaround
  • claimed 24-hour maintenance not reliable
responsive-managementfriendly-staff
Best for: Apartment hunters seeking hands-on leasing support and a pet-friendly luxury community.
Think twice if: Long-term residents who need urgent weekend maintenance should ask about emergency response times before moving in.

What This Community Gets Right

  • personal attention from leasing team (Ariel and Julissa named repeatedly)
  • responsive weekday maintenance
  • flexible lease terms and deals

Before You Tour

  • Ariel and Julissa named as standout leasing agents
  • maintenance team praised for priority on repairs during business days
  • one elderly resident waited until Tuesday for weekend AC leak repair

Maintenance, Management & More

Luxury Apartments
Leasing staff highly attentive; apartment quality impresses on tours.
Pet-Friendly Apartments
Pet-friendly status mentioned in directory context but not directly discussed in reviews.

Compared to Nearby Communities

  • Rated 3.8 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 20
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Scores by Category

5
313
4
15
3
12
2
10
1
118

Common Renter Questions

Are leasing agents available to show apartments?
Yes. Ariel and Julissa are named in multiple reviews as helpful tour guides who answer questions thoroughly and discuss lease deals.
How fast is maintenance on weekdays?
Reviewers report quick response during business hours. One resident praised the maintenance team for taking care of issues with priority, though a weekend AC leak took two days to resolve.

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City Crest shows a split picture. Recent reviews praise new manager Adrian Avila for faster responses and improved communication, with staff like Sabrina earning repeated mentions for helpfulness and attentiveness. However, older complaints about unprofessional management, ignored work orders, noisy dogs, unresolved pest issues, and a neglected pool persist. The location near I-10 and local shops attracts renters, yet service quality hinges heavily on which manager you encounter.

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Silver Creek Apartments
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Silver Creek Apartments

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Recent five-star reviews praise helpful staff like Ashley and Kim, reliable maintenance for routine fixes, and a quiet setting with a clear pool. Residents have noticed meaningful improvement under new district manager Lauren and manager Jesus. However, long-term residents report a pattern of serious problems: cockroaches, mold, ceiling collapses, and hot water shut-offs lasting days or weeks. Maintenance requests often sit unaddressed until residents escalate; one tenant waited a year for a leak repair. Newer positive reviews exist alongside ongoing complaints about structural failures and aggressive lease-termination charges. The contrast suggests Silver Creek's experience depends heavily on timing. Those arriving recently or with minor needs encounter responsive staff. Those with chronic issues or living through transitions face an understaffed property where problems compound and accountability disappears.

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Staff members like Ms. Fabelo, Leo, Jennifer, and Alejandro earn repeated praise for going above their job description-answering questions thoroughly, handling concerns with patience, responding quickly to maintenance requests. Homes arrive clean and well-kept; grounds feel peaceful. The community feels family-oriented, not just transactional, and management showed particular grace when a resident faced personal hardship before move-in. One tour felt rushed and yards seemed cramped to a prospective tenant who worried about being unheard as a resident. Most who moved in report their initial concerns addressed, though communication could be more proactive. The combination of luxury finishes with genuinely affordable pricing stands out in the luxury segment.

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Last updated 2026-07-23