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Lumen Residences

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 34 Google reviews · How we rank ›

4.9(34) 75 composite score See reviews on Google ✓ Google-verified
Student HousingGated & Secured CommunitiesFurnished & Corporate Housing
Lumen Residences
Services
Student Housing, Gated & Secured Communities, Furnished & Corporate Housing
Reviews
34

What Residents Say

Lumen Residences leasing staff-particularly Nijah, Esgar, and Cosme-earn consistent praise for professionalism, patience, and genuine care during the tour and application process. The property itself impresses with clean, spacious floorplans, modern finishes, and well-designed amenities including a standout gym. However, one resident faced a month-long crisis when their child's service animal became trapped in the third-party verification process, despite initial approvals and communications suggesting the dog would be accepted under fair housing law.

The maintenance team demonstrates attentiveness to detail and community care. Most leasing interactions resolve smoothly, but prospective renters with service or emotional support animals should clarify the ESA verification process upfront and confirm approvals in writing directly from management before committing to a move-in date.

Praised for
  • knowledgeable and attentive leasing staff
  • clean, modern, well-maintained apartments
  • impressive amenities and intentional design
  • compassionate disability accommodations and accessibility focus
  • efficient maintenance team
Watch-outs
  • ESA/service animal approval process confusing and slow
  • third-party pet verification (ourpetpolicy) caused severe delays and hardship
responsive-managementclean-facilitiesfriendly-staffamenity-qualityquick-maintenance
Best for: Students and professionals seeking modern, gated apartments with responsive staff and strong amenities.
Think twice if: You have a service or emotional support animal; clarify ESA verification requirements and get all approvals in writing before move-in.

What This Community Gets Right

  • Staff known by name: Nijah, Esgar, Cosme deliver consistently warm, patient leasing experiences
  • Modern design with intentional amenities: gym with high ceilings, spacious townhomes, warm finishes
  • Accessible leasing: staff documented compassion for residents with disabilities and accessibility needs
  • Maintenance team responsive and detail-oriented

Before You Tour

  • Nijah, Esgar, Cosme, and Bart named as standout staff
  • Maintenance worker Bart praised for thoroughness and detail
  • Gym with high ceilings noted as standout amenity
  • Spacious townhomes compared favorably to houses
  • Third-party ESA verification through ourpetpolicy caused month-long delays and homelessness for one family

Maintenance, Management & More

Student Housing
Welcoming leasing process and modern, spacious floorplans appeal to touring students.
Furnished & Corporate Housing
Professional leasing team and efficient move-in process noted by incoming residents.
Gated & Secured Communities
Gated security and amenities like gym create intentional, well-maintained community feel.

Compared to Nearby Communities

  • Rated 4.9 against a 3.7 average across the 114 student housing businesses listed here.
  • Has more Google reviews than 11% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 61
Review volume 67
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Scores by Category

5
32
4
1
3
0
2
0
1
1

Common Renter Questions

Do you accept emotional support animals?
Yes, but prospective residents must verify ESA documentation through a third-party process (ourpetpolicy). Get written confirmation from the office manager that your ESA is approved before signing the lease to avoid delays.
What amenities are included?
Residents mention a gym with high ceilings, spacious townhomes, and modern finishes throughout the property.
How is maintenance response?
Reviewers report prompt, detail-oriented maintenance staff who address issues thoroughly and respect the space.
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Last updated 2026-07-23