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The VUE

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 130 Google reviews · How we rank ›

4.7(130) 82 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsGated & Secured Communities
The VUE
Services
Luxury Apartments, Gated & Secured Communities
Reviews
130

What Residents Say

Residents and tours alike praise The Vue for its modern design, attentive staff like Nancy in leasing, and safe, well-kept grounds. A handful report slow maintenance on critical issues and uneven enforcement of neighbor noise rules, though most overlook these for the overall experience.

Praised for
  • responsive, named staff (Nancy, Lisa, Gary)
  • well-maintained, modern units
  • safe and secure community
  • friendly, welcoming atmosphere
Watch-outs
  • slow AC repairs
  • noisy neighbors, weak lease enforcement
responsive-managementwell-maintained-groundsclean-facilitiesnoisy-neighborsfriendly-staffsafe-community
Best for: Professionals and families seeking modern, secure luxury apartments with responsive management.
Think twice if: Noise complaints and slow AC repairs suggest maintenance prioritization issues; check lease enforcement practices.

What This Community Gets Right

  • Modern design and finishes
  • Attentive, named staff
  • Safe, secure community
  • Pet-friendly

Before You Tour

  • Nancy, Lisa, and Gary named repeatedly for customer service
  • Daily trash pickup service
  • Resident events including happy hour
  • 4-year resident on file
  • AC repair delays reported

Maintenance, Management & More

Luxury Apartments
Modern finishes and high-end finishes praised; maintenance response times questioned for AC.
Gated & Secured Communities
Residents emphasize security and safety as key draws; lease enforcement flagged as inconsistent.

Compared to Nearby Communities

  • Rated 4.7 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 70
Review volume 92
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Scores by Category

5
119
4
1
3
1
2
2
1
7

Common Renter Questions

Is The Vue pet-friendly?
Yes; their website lists pet-friendly housing among their services.
What are the unit options?
They offer one, two, and three-bedroom apartments, plus penthouse suites with luxury plank flooring and porcelain countertops.
Is there trash service?
Yes; daily trash pick-up is provided.
Request a quote

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Most residents praise the office staff by name-Danielle, Sylvia, and Rachel handle leasing and billing with genuine care. Maintenance responds quickly and professionally. The community feels quiet and safe with immaculate grounds and quality amenities. One resident faced repeated AC failures and poor resolution, then was given a move-out notice; a few others note aging outdoor areas need attention (pressure cleaning, mold, retaining walls).

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The Village of Hampton Cove
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Maintenance staff like Brandon and Luis earn consistent praise for quick, patient repairs and going above and beyond for residents. However, this strength is overshadowed by serious management problems: dishonesty about rent collection, refusal to properly address year-long German roach infestations, security failures in a gated community, broken amenities charged to residents, and aggressive move-out deposit practices. The complex sits divided between those who experience friendly service and those trapped in disputes with management over legitimate habitability issues. Renters report units are spacious with good access to I-10 and nearby shopping, but thin walls, pest problems, and unreliable utilities (water shutoffs, AC emergencies) recur across reviews. While some residents stay happily for years, others describe feeling trapped after signing leases, then facing litigation over security deposit theft and damage claims. The experience depends heavily on which staff member handles your issue and whether management chooses to cooperate.

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Last updated 2026-07-23