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The Vance at Huebner Oaks Apartment Homes

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 713 Google reviews · How we rank ›

4.0(713) 66 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingGated & Secured Communities
The Vance at Huebner Oaks Apartment Homes
Services
Luxury Apartments, Affordable & Section 8 Housing, Gated & Secured Communities
Reviews
713

What Residents Say

Strong divide between residents: those with positive three-year tenures praise Trinity's office management, same-day maintenance response, and location convenience. The majority of recent reviews document persistent structural failures: roach infestations that staff acknowledge are building-wide, constant elevator and gate breakdowns, noise complaints ignored by security, and move-out charges that residents dispute (some won small claims). Multiple reviewers report the complex offers raffle incentives for five-star reviews.

Reality varies sharply by building and timing. Clean units and responsive maintenance coexist with uninhabitable conditions on move-in, stolen packages, and vehicle break-ins despite the gated claim. The business's own website lists equal housing and handicap-friendly credentials, but reviews document barrier-to-entry pressures (prepaid rent demands) and leasing staff opacity on terms.

Praised for
  • responsive maintenance team
  • friendly office staff (Trinity noted)
  • good location near shops and restaurants
  • spacious modern units with amenities
  • clean and well-kept when managed
Watch-outs
  • severe roach and pest infestation throughout complex
  • noisy neighbors, poor sound insulation, unresolved noise complaints
  • broken gates, low security, cars stolen and broken into
  • excessive move-out charges and deposit withholding
  • non-responsive courtesy officer, gate repairs constant
  • dog park filthy, residents ignore community rules
  • elevator breakdowns 2-3 times monthly
  • package theft, restricted community areas
  • untruthful reviews incentivized via raffles and gift cards
  • maintenance issues like leaks not properly diagnosed or fixed
responsive-managementslow-maintenance-responsenoisy-neighborspest-problemsclean-facilitiesunresponsive-officeparking-issuespackage-thefthidden-feesoverpriced
Best for: Tenants seeking proximity to midtown employment who can tolerate noise and accept building-wide pest challenges.
Think twice if: You value quiet, pest-free living, car security, or transparent move-out billing. Gate failures and noise complaints have consistently gone unresolved across years.

What This Community Gets Right

  • responsive maintenance team (same-day typical)
  • location: 15 minutes to major shops, restaurants, and amenities
  • varied floor plans (one to three bedrooms, townhomes)
  • on-site amenities (pool, gym, dog park, clubroom)

Before You Tour

  • Trinity, property manager, named as responsive and professional in recent reviews
  • Assistant Manager T mentioned in complaint over prepaid rent demands and walk-through denial
  • Elevators break 2-3 times per month on average
  • Roaches documented in walls, appliances, and ceilings; pest control acknowledges building-wide presence
  • One-time leak from upstairs dishwasher flooded kitchen; second occurrence unresolved
  • Car theft (November 2025), package theft, and break-ins documented; gate camera footage failed to capture stolen vehicle
  • Maintenance arrives without tools and schedules follow-ups; leak diagnosis failures reported
  • Move-out charges disputed: professional carpet cleaning still results in hundreds in additional fees; residents won small claims court case over false pet damage charges

Maintenance, Management & More

Luxury Apartments
Modern spacious units praised by long-term residents; appliances noted as outdated by others; pest infestation undermines luxury claim
Gated & Secured Communities
Gates constantly broken and frequently non-functional; residents pick them off tracks; car thefts and break-ins ongoing despite gated status; single gate camera failed to capture theft
Affordable & Section 8 Housing
Marketed as affordable relative to nearby complexes; assistant manager required prepaid second month's rent before move-in, creating barrier

Compared to Nearby Communities

  • Rated 4 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

Scores by Category

5
475
4
67
3
19
2
25
1
127

Common Renter Questions

What happens to my security deposit at move-out?
Residents report deposits are kept in full; they are additionally charged hundreds for carpet replacement, cleaning, and repairs. Professional carpet cleaning is mandatory but does not prevent additional charges. One resident won a small claims court case over false pet damage charges.
How fast is maintenance response?
Maintenance typically responds same-day for most requests, but diagnosis can be incomplete (leaks unresolved, tools forgotten). One resident reported a leak undiagnosed and scheduled only for Monday follow-up.
Is the complex secure?
Gates are frequently broken and non-functional. Multiple car thefts, break-ins, and package theft reported. The single gate camera did not capture a November 2025 vehicle theft. Management has added an off-duty officer but security remains inconsistent.
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Last updated 2026-07-23