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Songbird Apartment Homes

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 199 Google reviews · How we rank ›

3.2(199) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Student HousingFurnished & Corporate Housing
Songbird Apartment Homes
Services
Student Housing, Furnished & Corporate Housing
Reviews
199

What Residents Say

Strong leasing and maintenance staff under new management earn consistent praise, but severe water system problems, pest infestations, and broken mailboxes plague residents repeatedly. Long delays in repairs, communication gaps between office and maintenance, and a shift toward rowdy tenant behavior undermine the affordability advantage.

Praise for Cantiana, Tina, Jennifer, and John contrasts sharply with reports of raccoons in ceilings, roaches, non-functional HVAC units, and water unsuitable for consumption. Water shutoffs and boiler failures lasting days recur across reviews spanning months. Some improvements visible under recent management, though enforcement against rule-breakers remains weak.

Praised for
  • friendly and helpful leasing staff
  • responsive maintenance team
  • safe community with good security
  • affordable pricing
Watch-outs
  • water heater failures and boiler breakdowns
  • pest and rodent infestations
  • broken mailboxes and delayed repairs
  • inconsistent communication and hard to reach office
  • noise and rule enforcement issues
friendly-staffslow-maintenance-responsepest-problemsquick-maintenancepoor-communicationnoisy-neighbors
Best for: Budget-conscious students or professionals who prioritize staff friendliness over infrastructure reliability.
Think twice if: You need reliable hot water, clean pest control, functional mailboxes, or quiet neighbors; maintenance issues here drag on for weeks.

What This Community Gets Right

  • Affordable pricing ($750-$1,505/month)
  • New management team with responsive maintenance
  • Friendly leasing and maintenance staff
  • Close to UTSA, schools, and shopping

Before You Tour

  • Leasing staff Cantiana, Tina, Jennifer praised by name for responsiveness
  • Maintenance lead John and crew Kevin, Chris, Nelson, Angelo cited for rapid repairs and security focus
  • New management and maintenance teams installed in recent months
  • Mailbox system replaced within past year; access limited to office hours
  • Water boiler failures lasting 6+ days documented
  • Dog park and swimming pool on-site
  • Pest control included but reportedly ineffective; residents bought own treatments

Maintenance, Management & More

Student Housing
Affordable and near UTSA with friendly staff, but water failures, pests, and noise complaints deter many long-term residents.
Furnished & Corporate Housing
Website does not specify furnished units; reviews do not clearly speak to corporate housing service.

Compared to Nearby Communities

  • Rated 3.2 against a 3.7 average across the 114 student housing businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Scores by Category

5
86
4
14
3
16
2
14
1
69

Common Renter Questions

Are units furnished?
The website does not specify furnished options. Contact the leasing office to confirm.
What are parking and mailbox arrangements?
Mailboxes are accessed during office hours only (limited access after 6pm). Parking details are not mentioned in reviews or website.
Does the dog park work well?
The website lists a dog park as an amenity. However, one reviewer warned that some dogs are poorly cared for by residents; supervision may be inconsistent.
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Last updated 2026-07-23