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Prose Westover Hills

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 159 Google reviews · How we rank ›

4.1(159) 67 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 HousingFurnished & Corporate Housing
Prose Westover Hills
Services
Affordable & Section 8 Housing, Furnished & Corporate Housing
Reviews
159

What Residents Say

Staff like Jasmin, Jamie, and Ruth earn consistent praise for personal attention and smooth move-ins, and many residents report two-year stays without safety issues in units. However, operational problems undermine the experience: trash pickup fails regularly, animal waste appears throughout hallways and common areas, and parking is chronically scarce. Residents report thin walls, cheap flooring that lifts, and frustration when management fails to follow through on promises about rates, fees, and enforcement.

The gap between marketing and reality troubles long-term renters most. Valet trash arrives unpredictably, handicapped parking gets towed with minimal notice, and promises about prorated rates or included utilities are disputed or reversed at lease signing. One resident captured the tension: staff create great first impressions, but operations don't match the "luxury" positioning once problems arise.

Praised for
  • responsive, personable leasing staff
  • clean, well-maintained grounds
  • friendly resident community
  • gym and pool amenities
  • safe, secure environment
Watch-outs
  • trash service unreliable, overflow
  • animal feces throughout property
  • thin walls, noise from neighbors
  • parking severely limited
  • cheap flooring that peels
  • inconsistent management communication
  • hidden or misleading fees
  • car break-ins and towing without notice
responsive-managementfriendly-staffclean-facilitiessafe-communitypoor-communicationparking-issuespest-problemsslow-maintenance-responsehidden-fees
Best for: Professionals seeking furnished corporate housing who can confirm services in writing before signing.
Think twice if: Parking is chronically tight and trash service unpredictable. Verify lease terms in writing, especially on rates and utilities. Thin walls are standard here.

What This Community Gets Right

  • Personable leasing team with strong follow-through on move-ins
  • Amenities: gym, pool, gaming room, co-working space
  • Resident retention (some at 2+ years)
  • Safe, friendly resident base per long-term reviews

Before You Tour

  • Staff named: Jasmin (leasing), Jamie (move-in specialist), Ruth Chavez (leasing), Paige (office)
  • Valet trash arrives sporadically at unpredictable hours
  • Pet policy: $200 deposit, $200 fee, $25/month rent
  • Handicapped vehicles towed within 20 minutes without advance voicemail
  • Hallways report animal feces not cleaned up
  • Laminate flooring lifts and peels in multiple units
  • Thin walls permit hearing full neighbor conversations

Maintenance, Management & More

Affordable & Section 8 Housing
Promises about prorated rates and included utilities disputed or reversed at signing; trash and sanitation failures ongoing.
Furnished & Corporate Housing
Leasing staff streamline move-ins; amenities present but not always maintained to standard advertised.

Compared to Nearby Communities

  • Rated 4.1 against a 3.55 average across the 135 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 37
Review volume 96
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30

Scores by Category

5
117
4
4
3
3
2
5
1
30

Common Renter Questions

What pet fees do you charge?
Pet deposit $200, pet fee $200, and pet rent $25 per month.
Are parking spaces reserved?
Reserved parking is available but not included by default. Standard parking is described as extremely limited, especially in late afternoon and evening.
Does the lease include water?
Water is billed on top of rent, not included. Verify all utilities in writing before signing.

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Last updated 2026-07-23