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Oak Terrace

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 44 Google reviews · How we rank ›

4.1(44) 62 low data composite score See reviews on Google ✓ Google-verified
Furnished & Corporate Housing
Oak Terrace
Service
Furnished & Corporate Housing
Reviews
44

What Residents Say

Newer tenants praise quick maintenance and welcoming staff like manager Iris and tech Juan, with one reviewer noting same-day repairs after moving from El Paso. Older tenants report chronic roaches, loose wall plugs, failing A/C, and disputes over emotional support animal fees and move-out charges, especially since management changed to Willowbridge.

Limited evidence on furnished corporate specifics; reviews focus on apartment conditions and service quality.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • fast maintenance response
  • friendly staff and managers
  • quiet complex with mature trees
  • good location near amenities
  • responsive management
Watch-outs
  • roach and pest infestations
  • aging infrastructure and maintenance issues
  • noisy neighbors
  • security concerns and break-ins
  • disputed move-out fees
responsive-managementquick-maintenancefriendly-staffpest-problemsslow-maintenance-responsenoisy-neighborshidden-fees
Best for: short-term corporate relocations seeking quick move-in and responsive maintenance
Think twice if: pest control issues reported by some tenants; management changes may affect consistency; security is not gated

What This Community Gets Right

  • same-day or next-day maintenance
  • experienced, named staff (Iris, Juan)
  • central San Antonio location
  • move-in promotions

Before You Tour

  • Manager Iris praised for helpfulness; maintenance tech Juan noted for same-day/after-hours service
  • Move-in promotion offered (free month plus HEB gift card)
  • Maintenance response time: same day or next day for non-emergency repairs
  • Complex ownership changed to Willowbridge; pest and maintenance consistency issues documented after takeover
  • Emotional support animal fee disputes reported
  • No gates or cameras; prior break-ins documented

Maintenance, Management & More

Furnished & Corporate Housing
Move-in promotions and quick onboarding praised by relocating tenants; pest and maintenance issues raise concerns for longer stays

Compared to Nearby Communities

  • Rated 4.1 against a 3.75 average across the 133 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 14% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 31
Review volume 72
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Scores by Category

5
24
4
11
3
3
2
0
1
6

Common Renter Questions

How fast can maintenance fix problems?
Repairs often happen same day or next day. A/C and plumbing issues may take longer if emergency work is needed after hours.
Does Oak Terrace offer move-in specials?
Recent reviews mention a free first month plus $400 HEB gift card; verify current promotions with the office.

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Colonnade
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Oak Creek
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Oak Creek

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Oak Creek offers cheap rent in a quiet area but struggles with staff responsiveness and pest control. Recent reviews describe helpful past managers and quick maintenance responses alongside serious complaints about rude current office staff who ignore calls, maintenance workers entering apartments uninvited, and persistent roach problems that go untreated. The building amenities listed on their website (pool, playground, package receiving) feature rarely in reviews. Positive experiences cite affordable utilities and working AC repairs, while negative ones report German roaches going unchecked for months, work orders stalling for weeks, and the office giving attitude when problems are reported multiple times. A notable shift occurred as staff changed: earlier five-star reviews praised Serena and Alan, but recent one-star reviews identify Perla and Eric as unresponsive or rude.

Furnished & Corporate Housing

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Last updated 2026-07-23