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Oak Creek

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 118 Google reviews · How we rank ›

3.3(118) 57 composite score See reviews on Google ✓ Google-verified
Furnished & Corporate Housing
Oak Creek
Service
Furnished & Corporate Housing
Reviews
118

What Residents Say

Oak Creek offers cheap rent in a quiet area but struggles with staff responsiveness and pest control. Recent reviews describe helpful past managers and quick maintenance responses alongside serious complaints about rude current office staff who ignore calls, maintenance workers entering apartments uninvited, and persistent roach problems that go untreated.

The building amenities listed on their website (pool, playground, package receiving) feature rarely in reviews. Positive experiences cite affordable utilities and working AC repairs, while negative ones report German roaches going unchecked for months, work orders stalling for weeks, and the office giving attitude when problems are reported multiple times. A notable shift occurred as staff changed: earlier five-star reviews praised Serena and Alan, but recent one-star reviews identify Perla and Eric as unresponsive or rude.

Praised for
  • friendly and helpful past staff
  • affordable rent and utilities
  • prompt maintenance when available
  • quiet community and location
Watch-outs
  • unresponsive current office staff
  • maintenance enters homes without permission
  • German roach infestation
  • work orders delayed or incomplete
  • unprofessional management behavior
poor-communicationunresponsive-officeslow-maintenance-responsepest-problems
Best for: Budget-conscious renters prioritizing affordable utilities and location over high-touch management.
Think twice if: Pest control responsiveness and current office staff behavior are serious concerns; roach infestations and unresponsive calls are recent complaints.

What This Community Gets Right

  • Affordable rent with utilities included
  • Good location near I-10, Loop 410, schools
  • Working AC repairs when maintenance responds

Before You Tour

  • Serena, Alan, and Jaden named as strong maintenance and management team in past reviews
  • Current office staff include Perla and Eric, described as unresponsive or rude in recent reviews
  • German cockroaches reported unaddressed by pest control
  • One-bedroom/two-bathroom unit advertised at affordable monthly rate with utilities included
  • Maintenance reported entering apartments without permission during absences
  • Ventless dryer limitation reported incompatible with standard dryer venting
  • Swimming pool and playground amenities exist but rarely mentioned in reviews

Maintenance, Management & More

Furnished & Corporate Housing
Affordability praised; office and maintenance responsiveness currently unreliable.

Compared to Nearby Communities

  • Rated 3.3 against a 3.75 average across the 133 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 90
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Scores by Category

5
54
4
13
3
6
2
4
1
41

Common Renter Questions

Are utilities included in rent?
Yes. Their website states affordable power is calculated monthly and included on the rent ledger under utilities.
What appliances come with units?
Units have dishwashers and come with ventless dryers. Reviewers report standard dryers with venting are incompatible.
Can I use a grill or smoker?
No. One reviewer stated the complex does not allow outdoor grilling or personal grills.

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Staff warmth and affordable pricing anchor many stays, with longtime residents and recent visitors consistently mentioning Manager K, Mike the maintenance tech, and the welcoming lobby atmosphere. Rooms are praised as clean and well-maintained when conditions are good, and the I-10 West location suits travelers heading to Sea World, the Medical District, or the airport. However, a significant subset of residents report serious structural failures. Two recent guests detail repeated flooding from plumbing, mold, active roach infestations, undrinkable water, and unclean move-in conditions, with one noting management did not respond to documented damage claims. While newer maintenance staff are described as more responsive, the volume and severity of these complaints, paired with management's reported silence, present a sharp contrast to the five-star experience others describe.

Furnished & Corporate Housing

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Last updated 2026-07-23