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Magnolia Flats Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 57 Google reviews · How we rank ›

3.3(57) 48 composite score See reviews on Google ✓ Google-verified
Furnished & Corporate Housing
Magnolia Flats Apartments
Service
Furnished & Corporate Housing
Reviews
57

What Residents Say

Magnolia Flats has a stark divide: tenants report praise for staff members like Desiree and Jonathan when they are present, but chronic complaints about absent management, unresolved maintenance (water pressure, mold, plumbing, closed pool for years), sudden water shutoffs, and severe handling of Section 8 and lower-income tenants. Security gaps, pest issues, and unreturned deposits appear repeatedly.

The complex struggles with basic upkeep and tenant communication. Several residents note the office is regularly unmanned, work orders go ignored, and collection practices are aggressive toward vulnerable tenants. A handful of relocations went smoothly, but this is outweighed by widespread complaints about living conditions and management responsiveness.

Praised for
  • responsive maintenance staff (when available)
  • helpful individual managers (Desiree, Tiffany, Jonathan)
  • smooth move-in for some relocations
Watch-outs
  • chronic unresponsive or absent office management
  • water shutoffs without notice, low pressure
  • maintenance issues left unfixed (laundry room, plumbing, clogged drains, mold)
  • pool closed 2+ years
  • inconsistent pet deposit refunds
  • aggressive eviction practices with Section 8 tenants
  • security concerns (inadequate cameras, break-ins)
  • pest infestation (cockroaches)
  • unfair account practices and disputed payment records
poor-communicationunresponsive-officeslow-maintenance-responsepest-problemshidden-feespackage-theft
Think twice if: Tenants relying on responsive office support, Section 8 housing, or expecting pet deposits refunded should look elsewhere. Security-conscious residents should note complaints about inadequate cameras and car break-ins.

What This Community Gets Right

  • Named staff (Desiree, Jonathan, Tiffany) praised for responsiveness when present
  • advertised relocation support
  • some fast maintenance repairs reported for specific incidents

Before You Tour

  • Staff named: Desiree (manager), Jonathan (maintenance), Tiffany (management), Hector (collection agent)
  • Pet deposit policy: $300 deposit plus $10/month; multiple reports of no refunds upon move-out
  • Pool closed 2+ years
  • Laundry room out of service, marked unavailable for tenants
  • Collection practices flagged for aggressive eviction timelines, especially toward Section 8 tenants
  • Water shutoffs without prior notice reported
  • Cockroach infestment noted; no regular fumigation mentioned

Maintenance, Management & More

Furnished & Corporate Housing
Relocation support praised for smooth transitions, but offset by unresolved maintenance, absent management, and poor tenant communication.

Compared to Nearby Communities

  • Rated 3.3 against a 3.75 average across the 133 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 20% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 77
Review recency 100
Review sentiment 25
Profile completeness 100
Verification 30

Scores by Category

5
27
4
4
3
4
2
5
1
17

Common Renter Questions

Is the office always staffed?
Multiple recent reviews report the office is frequently unmanned or unavailable during business hours. One review notes management was absent all week (July 28 - Aug 1).
Are pet deposits refunded?
One long-term tenant reported a $300 pet deposit was never refunded upon move-out despite being told half would be returned. Other reviews suggest deposit refund practices are inconsistent or disputed.
How responsive is maintenance?
Maintenance response is mixed. Some tenants report fast repairs (e.g. leak fixes), but others report laundry room, plumbing, drain, and water pressure issues left unfixed for months or years. Work orders are frequently ignored.

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Last updated 2026-07-23