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Ingram Ranch Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 101 Google reviews · How we rank ›

2.4(101) 50 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Ingram Ranch Apartments
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
101

What Residents Say

Ingram Ranch is a second-chance complex on the Inner West Side, but tenant experiences split sharply between those who praised the former leasing manager Destiny and those who faced unresolved pest infestations, mold, and office disputes. Residents report roaches, black mold affecting children's health, mice damage, and billing errors that forced them to seek fair housing complaints and keep certified mail records. Staff turnover appears frequent, and paper-only accounting means complaints about payment records often lack digital proof.

Recent shift: Positive reviews clustered around departure of Destiny (leasing manager) roughly 4-6 months ago; pattern of complaints intensified after her departure, suggesting single-staff dependency. No improvement trend evident.

Praised for
  • responsive maintenance staff (when present)
  • kind leasing manager (Destiny)
  • spacious units
  • convenient location near schools
Watch-outs
  • severe roach and pest infestation
  • black mold unresolved for months
  • billing disputes and payment misrecording
  • management turnover and staff inconsistency
  • unresponsive maintenance despite work orders
  • paper-only accounting creates disputes
unresponsive-officepest-problemsfriendly-staffslow-maintenance-responsepoor-communication
Think twice if: Anyone sensitive to pest or mold issues should avoid; paper-only billing creates dispute risk and unresolved maintenance is a pattern.

What This Community Gets Right

  • spacious floor plans
  • pet-friendly policy
  • flexible leasing for second-chance applicants
  • convenient location near schools

Before You Tour

  • Destiny (now departed) was noted by multiple residents as exceptional leasing manager
  • multiple residents report black mold spreading in bathrooms and vents despite repeated work orders
  • roach infestations described as severe, mice damage documented
  • residents required to use certified mail and money orders to prevent billing disputes
  • management changed at least 5 times in some residents' tenure
  • one resident filed fair housing complaint over payment record disputes
  • one resident received improper eviction filing after lease ended and keys were returned

Maintenance, Management & More

Affordable & Section 8 Housing
Accepts second-chance applicants but billing disputes and maintenance neglect create financial risk.
Pet-Friendly Apartments
Permits pets but residents report infestation problems including roaches, mice, and stray cats on property.

Compared to Nearby Communities

  • Rated 2.4 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 87
Review recency 100
Review sentiment 32
Profile completeness 75
Verification 0

Scores by Category

5
25
4
6
3
6
2
7
1
57

Common Renter Questions

Is Ingram Ranch pet-friendly?
Yes, pets are allowed, though residents report pest infestation on the property.
Does Ingram Ranch accept residents with poor credit or rental history?
The complex is described as a second-chance property that helps applicants with barriers to approval.

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Last updated 2026-07-23