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Brandon Oaks Apartment Homes

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 210 Google reviews · How we rank ›

3.8(210) 64 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 Housing
Brandon Oaks Apartment Homes
Service
Affordable & Section 8 Housing
Reviews
210

What Residents Say

Brandon Oaks offers affordable housing with exceptional maintenance staff who respond within hours or a day, earning strong loyalty from long-term residents. However, dated infrastructure, persistent pest problems despite paid pest control, neighborhood crime, and parking challenges deter others; the business excels at fixing problems but struggles with the bones of the buildings themselves.

Praised for
  • quick, day-of maintenance response
  • attentive, named staff (Rob, Vanessa, Eddie, Julio)
  • quiet neighbors and community feel
  • affordable pricing
Watch-outs
  • dated apartments, poor insulation, single-pane windows
  • roach infestations despite pest control fees
  • crime and break-ins in the area
  • limited parking and towing issues
  • poor property condition (exterior paint, landscaping)
responsive-managementquick-maintenancefriendly-staffnoisy-neighborspest-problemssafe-communityparking-issuesvalue-for-money
Best for: Tenants prioritizing responsive maintenance and low rent over modern amenities or neighborhood safety concerns.
Think twice if: You are concerned about outdated plumbing, roach problems, property crime, or street-level noise and parking scarcity.

What This Community Gets Right

  • Same-day or next-day maintenance response
  • named, reliable staff (Rob, Vanessa, Eddie, Julio)
  • affordable rent for San Antonio
  • long-term resident retention

Before You Tour

  • Rob: maintenance staff who responds same-day to emergencies, manages pool upkeep
  • Vanessa: office/leasing staff praised for going above and beyond
  • Eddie and Julio: maintenance crew praised for quick repairs (tolit replacement within 4 days)
  • Maintenance requests typically completed within one day
  • Pool maintenance recently improved under Rob's care
  • Pest control included in rent but reported as slow (processed in batches rather than all units at once)

Maintenance, Management & More

Affordable & Section 8 Housing
Strong maintenance and friendly office staff attract and retain residents, but pest infestations, outdated interiors, poor insulation, and crime concerns offset low rent appeal.

Compared to Nearby Communities

  • Rated 3.8 against a 3.55 average across the 135 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 20
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Scores by Category

5
112
4
28
3
20
2
14
1
36

Common Renter Questions

How fast do maintenance requests get completed?
Most requests are handled within one day; emergency calls after hours may be answered by Rob or on-call staff who will advise or visit if needed.
Is pest control included?
Yes, monthly rent includes pest control, but the complex processes units in batches rather than treating all infested units simultaneously, causing delays.
What is the parking situation?
Parking is limited with fewer than ten visitor spots; residents must register vehicles online and in the office, and unregistered cars may be towed without warning.
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Last updated 2026-07-23