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Auburn Creek Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 189 Google reviews · How we rank ›

3.3(189) 55 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsFurnished & Corporate Housing
Auburn Creek Apartments
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
189

What Residents Say

Auburn Creek has a stark split: some tenants report responsive maintenance and welcoming staff, but many describe persistent roach infestations, bungled maintenance, and management that ignores complaints for months. Hidden cable fees charged despite explicit refusal, a disturbing resident allowed to stay for a year after multiple police reports, and maintenance that skips work orders entirely have driven tenants out within months and sparked threats of legal action.

Praised for
  • responsive maintenance (for some)
  • friendly office staff
  • clean pool and gym
  • spacious layouts with patios
Watch-outs
  • roach infestations across buildings
  • maintenance failures and incomplete repairs
  • unwanted hidden fees charged without consent
  • management unresponsive to tenant complaints
  • safety concerns and inadequate security response
responsive-managementslow-maintenance-responsepest-problemshidden-feesunresponsive-officefriendly-staffclean-facilitiesamenity-quality
Best for: short-term residents comfortable with property risk and willing to check lease bills carefully
Think twice if: serious about staying long-term, concerned about pest control, or need management to follow through on lease terms and complaints

What This Community Gets Right

  • move-in specials up to 8 weeks free on select units
  • pet-friendly with on-site dog park
  • spacious units with private patios and walk-in closets
  • fitness center and pool on-site

Before You Tour

  • office staff named Annabel and Crystal praised for welcoming approach
  • building 5 reported infested with roaches, exterminator never attended designated Tuesday appointments
  • washer/dryer prices increased from $1.50 to $2.10 per load shortly after repair
  • cable/internet fee of $97.00 charged for over a year despite tenant refusal at lease signing and no equipment pickup
  • maintenance contractor jumped over gate instead of trimming yard as promised in lease
  • disturbing resident reported multiple times over 10-month period; management allegedly allowed ongoing harassment

Maintenance, Management & More

Pet-Friendly Apartments
on-site dog park and pet-friendly policy praised; stray cat problem noted on grounds from poor maintenance
Furnished & Corporate Housing
move-in specials available; washer/dryer and on-site amenities offered but upkeep inconsistent

Compared to Nearby Communities

  • Rated 3.3 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 99
Review recency 98
Review sentiment 34
Profile completeness 100
Verification 30

Scores by Category

5
88
4
14
3
18
2
8
1
61

Common Renter Questions

What does the move-in special offer?
Up to 8 weeks free rent on select units, according to their website.
Is Auburn Creek pet-friendly?
Yes, the complex has a pet-friendly policy and an on-site dog park.
What happens if I report a maintenance issue?
Response times vary widely: some reviewers report quick turnaround, others waited weeks or saw incomplete repairs; building-wide issues like pest control have gone unaddressed for months.

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Sundance draws sharply split reviews. Longer-term residents praise maintenance crew responsiveness and recent upgrades, while newer or departing tenants report rude office staff, unresolved maintenance (AC, roof leaks, appliances) dragging on months, and pest issues. The property manager DeAiron and maintenance team earn loyalty, but upper management's spending limits and leasing office conduct create frustration. A disabled senior notes Chance and Ronnie provide immediate help; another resident saw 10-minute maintenance response times post-renovation. Conversely, tenants report months-long waits for AC repairs, toilet leaks, and broken ovens met with dismissal from office staff. Cultural disrespect during disputes has been reported.

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Staff like Brooke, Josie, and Lydia earn consistent praise for helpful, speedy leasing and move-in support. Many residents renew yearly and describe a quiet, clean community. However, a significant tenant reported chronic plumbing failures causing kitchen flooding, a mold-contaminated AC unit the office concealed, a roach infestation, high neighborhood crime with package theft, and accusatory management tactics when addressing maintenance and fees. Two former residents cited poor communication on lease terms, surprise pet-related charges, and unhelpful responses to safety concerns. The positive reviews often mention the same staff members; the negative reviews describe systemic building and management issues that persisted over years. Windbury's strength lies in first impressions and staff courtesy during leasing. Its weakness is accountability when things go wrong-both infrastructure failures and clarity on costs and policies. Residents who stay multiple years tend to rate it well; those leaving cite unresolved disputes and lack of ownership from management.

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Five-star reviews praise leasing staff like Angie, Iris, and Johanna for welcoming new residents and smooth move-ins, plus the complex's location and initial apartment condition. However, 42% of reviewers gave one or two stars, citing widespread failures: AC systems that stay broken for weeks or months despite multiple requests, water and hot water cut off repeatedly, roach infestations, and overflowing dumpsters attracting raccoons. One first-time resident broke their lease due to unbearable heat (95°F indoors) and pest problems. The consistent pattern shows a gap between leasing and operations. Residents report only one maintenance worker for the entire property, mailboxes broken and looted for months, and management unresponsive via phone and email. Crime and unsupervised children complaints suggest deteriorating safety, with one review detailing teenage gun violence, ICE operations, and families leaving early. Newer residents who experienced smooth move-ins contrast sharply with long-term tenants exhausted by unresolved maintenance and conditions.

Luxury Apartments

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Last updated 2026-07-23