San Antonio Apartment Reviews Directory
Menu
Check Availability Call

Aristo At Medical Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 201 Google reviews · How we rank ›

2.9(201) 53 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Aristo At Medical Apartments
Service
Pet-Friendly Apartments
Reviews
201

What Residents Say

Tenants report severe neglect of essential utilities and maintenance, with months-long outages of hot water and electricity, pest infestations, and ignored repair requests. Most staff are described as unresponsive or rude, though two office members (Josie and Jessica) earned praise in one recent review. Poor security, trash overflow, and unit cleanliness at move-in are persistent concerns.

Praised for
  • friendly staff (Josie, Jessica mentioned positively)
  • welcoming atmosphere when admitted
  • maintenance staff described as friendly
Watch-outs
  • no hot water for weeks, no electricity for days
  • maintenance issues ignored or delayed (holes, mold, water damage, rats)
  • rude and unprofessional office staff (Jessica noted for hanging up, ignoring requests)
  • pest infestation (roaches, field rats, mice)
  • poor security and safety concerns (homelessness, break-ins, shootings, needles)
  • unclean units and grounds (trash overflow, dirty floors, broken glass)
  • eviction filed despite communication and on-time payments
  • management dismissive of tenant concerns
slow-maintenance-responsepoor-communicationunresponsive-officepest-problemsparking-issuesnoisy-neighborspackage-theft
Think twice if: Do not rent here if you depend on reliable hot water, electricity, pest control, or responsive maintenance. Security concerns and slow repairs are documented across multiple tenants.

What This Community Gets Right

  • Staff members Josie and friendly maintenance team (one review)
  • new appliances in some units

Before You Tour

  • Staff member Josie noted for going above and beyond in one review
  • Staff member Jessica praised in one review but criticized for hanging up and ignoring maintenance requests in another
  • Maintenance staff described as friendly in one review
  • No hot water for periods up to 11 days; no electricity for at least 3 days reported
  • Mold, field rats, and mice infestations documented
  • Holes in floors and units; gaps under doors allowing pest entry
  • Eviction filed despite tenant on-time payments and communication with management
  • Previous tenant belongings and broken glass present at move-in

Maintenance, Management & More

Pet-Friendly Apartments
Stray cats attracted to property led to skunk problem; field rats and mice infest units; no pest control response documented despite reports.

Compared to Nearby Communities

  • Rated 2.9 against a 3.71 average across the 164 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 26
Profile completeness 100
Verification 30

Scores by Category

5
78
4
9
3
15
2
11
1
88
Request a quote

Similar apartment complexes nearby

Hunter's Glen Apartments
56

Hunter's Glen Apartments

2.1(206)✓ Google-verified

When maintenance problems arise, Hunter's Glen can leave tenants waiting weeks or months for repairs. AC failures, roof leaks, and carpet damage have gone unresolved for stretches, forcing residents to seek workarounds at personal cost. While some office staff (especially Sarah and Angel) earn genuine praise for friendliness and helpfulness, management has broken documented promises, bait-and-switched lease renewals, and shown little sympathy for the inconvenience caused by their failures. Parking remains a persistent headache, with complaints about overcrowding and the management's refusal to issue tenant stickers. The 73% one or two-star rating reflects a business in decline. Earlier reviews credit faster repairs and better oversight, but current tenants describe a property that feels neglected and managed reactively rather than preventively.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
View profile
Auburn Creek Apartments
55

Auburn Creek Apartments

3.3(189)✓ Google-verifiedPublishes prices

Auburn Creek has a stark split: some tenants report responsive maintenance and welcoming staff, but many describe persistent roach infestations, bungled maintenance, and management that ignores complaints for months. Hidden cable fees charged despite explicit refusal, a disturbing resident allowed to stay for a year after multiple police reports, and maintenance that skips work orders entirely have driven tenants out within months and sparked threats of legal action.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
View profile
Windbury Apartments
69

Windbury Apartments

4.2(475)✓ Google-verified

Staff like Brooke, Josie, and Lydia earn consistent praise for helpful, speedy leasing and move-in support. Many residents renew yearly and describe a quiet, clean community. However, a significant tenant reported chronic plumbing failures causing kitchen flooding, a mold-contaminated AC unit the office concealed, a roach infestation, high neighborhood crime with package theft, and accusatory management tactics when addressing maintenance and fees. Two former residents cited poor communication on lease terms, surprise pet-related charges, and unhelpful responses to safety concerns. The positive reviews often mention the same staff members; the negative reviews describe systemic building and management issues that persisted over years. Windbury's strength lies in first impressions and staff courtesy during leasing. Its weakness is accountability when things go wrong-both infrastructure failures and clarity on costs and policies. Residents who stay multiple years tend to rate it well; those leaving cite unresolved disputes and lack of ownership from management.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-23